Your story isn’t thinning.
Your hair is.
If your hair goals are to:
reduce hair sheddinggrow fuller hairWomen's hair loss
has causes.
Causes can be found.
Thinning hair in women is real, common, and almost never "just one thing."
It can be hormonal, it can be due to low iron, thyroid hormones, it can be hair shedding that started three months after too many intense workout or diet sessions, a hard life season — and each one has a different answer.
NOVV's doctors find your cause properly:
assessment, photos, with a treatment plan* (if appropriate) to stick to.
Evidence shows low dose Oral Minoxidil has shown ~12-15% hair growth over 3-6 months* and 61% to 100% clinical improvement rate across various medical trials
Individual results vary.
Prescriptions only available if deemed eligible after doctor consultation
Clinician‑led assessment & treatment
for women’s hair loss using
evidence‑based medications.
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Gradual thinning along the part or crown, often running in families. We use evidence‑based treatments like minoxidil and, when appropriate, spironolactone to help protect and support your existing hair over time.”
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Noticeable shedding a few months after giving birth is common and usually temporary, but it can feel alarming. Our clinicians help distinguish normal postpartum shedding from other causes and guide you on safe, supportive options.
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“our ponytail feels smaller, or your scalp seems more visible, but there are no obvious bald spots yet.
We catch thinning early and creating a plan to help preserve density where it matters most.” -
Hair changes tied to hormones—like certain cycle‑related or androgen‑driven patterns—can sometimes be managed safely via telehealth.
Our clinicians assess whether medications like spironolactone are appropriate for your specific story.
Disclaimer:
Some patterns of hair loss require a hands‑on exam or samples.
If your quiz answers suggest this, your NOVV doctor will guide you on the next steps — so you’re never left guessing.The Protocol
01.THE INTAKE
A structured intake quiz created by doctors
about your concerns & medical history.
Upload 1 photo of your hair through your phone
Our NOVV MMC-registered doctors
goes through everything with you —
voice or video, your choice.
02.THE REVIEW
03.THE TREATMENT&TRACKING
If appropriate, treatment is prescribed and delivered straight to your door. No hassle.
Hair medicine is slow and tracking is needed. Standardised photo reviews every 90 days, doctor check-ins, plan adjustments will be arranged.
Fees
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Structured clinical intake
Hair photo staging
Online Doctor consult (voice or video)
If bloods are advised — get your panel at our partner laboratory, Malaysia-wide.
Treatment delivered to door if indicated*
RM99.00
Pay for consults as you go*
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Structured clinical intake
Hair Photo Staging
Online Doctor consult (voice or video)
Personalised doctor-led treatment plan
If bloods are advised - get your panel done at our partner laboratory, Malaysia-wide
Subsequent blood test reviews if required
Licensed pharmacy dispensing, treatment delivered to door if indicated*
90-day photo reviews and arranged follow ups
Unlimited admin support included
Lowered medication pricing through our NOVV Partner Pharmacy
Exclusive patient resources dedicated to a smoother journey
RM89.00 charged every 3 months (Less than RM30/month)
Auto debited. Cancel anytime.
Frequently Asked Questions
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Increased shedding is common and usually explainable; the point of assessment is sorting "resolves on its own" from "worth treating" from "see a specialist quickly." That triage is the product. You'll know where you stand within days.
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Very possibly — a heavy shed two to four months after childbirth is one of the most common patterns we see, and it usually resolves. We'll confirm the pattern, give you the timeline, and we won't sell you a programme for something time fixes.
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Only if you're deficient in what's in them, which is checkable rather than guessable. That's the polite version; the direct version is on this page under "what we won't promise."
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No. Women's hair medicine is its own field — different causes, different options, and some men's treatments aren't used in women at all. Your plan is built for your diagnosis, and your doctor explains every option by name in the consult.
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Where advised: the usual suspects behind women's shedding — iron stores, thyroid, and hormones where your story points there. One draw, and the results stay in your NOVV profile for anything you do next.
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It can contribute, especially at the edges, and it's fixable — earlier is better. The assessment asks about styling without judgement; the plan works with your life, not against it.
A chance to take care of your crowning glory and feel like yourself again - from the privacy, convenience of your own home.
It’s NOVV or Never™