Start by completing a short health assessment and choosing a consultation time. You’ll speak privately with an MMC-registered doctor who will review your health and recommend appropriate next steps. If medication is prescribed, it can be delivered directly to you.

Yes. NOVV consultations are conducted by doctors registered with the Malaysian Medical Council (MMC), so your care is provided by qualified Malaysian medical professionals.

Yes. Your consultation and health information are treated as private and confidential. You can speak with your doctor from wherever you feel comfortable.

For most NOVV services, no clinic visit is required for the doctor consultation. Your consultation takes place online by phone or video. Certain services may require blood tests or other investigations at a healthcare facility.

If your doctor determines that medication is appropriate and issues a prescription, your treatment can be discreetly delivered directly to your door. Delivery typically takes 1–4 business days.